Redeem a Voucher

If you received a voucher code (also called a coupon or promo code) from Oflync or your account manager, you can use it to activate your subscription for free — no payment needed.

What a voucher does

• Unlocks all Oflync products (same as a paid plan)
• Activates immediately after you enter the code
• Works for Starter (3 months) or Standard (6 months), depending on the voucher

Before you redeem

• You must be logged in to the Partner Portal
• You need a valid, unexpired voucher code
• You should not already have active products (unless renewing near expiry)

Non-refundable

Subscriptions activated with a voucher cannot be refunded. This is shown on the subscription page before you redeem.

How to redeem step by step

1. Log in to the Partner Portal
2. Go to Subscription
3. Open the Browse catalog tab
4. Select the plan your voucher is for (Starter or Standard)
5. Scroll to "Have a coupon code?"
6. Type your voucher code (letters are automatically capitalised)
7. Click Redeem coupon
8. Wait a moment — on success, all products unlock immediately

How to confirm it worked

• Products show as unlocked in the Product Launcher (sidebar)
• Subscription → My subscriptions shows your active plan and expiry date
• Transaction history shows the redemption with amount ₹0 and your voucher code

Voucher rules

Rule	Explanation
One use per account	Each voucher can only be used once on your account
Expiry date	Vouchers stop working after their expiry date
Plan binding	Some vouchers work only for Starter or Standard — pick the matching plan
Single-use vouchers	Some codes work for only one business ever — first come, first served

Example

Your account manager gives you code LAUNCH3MO for a 3-month Starter plan.

1. Go to Subscription → Browse catalog
2. Select Starter
3. Enter LAUNCH3MO
4. Click Redeem coupon
5. Appointments, Billing Desk, Cashflow, Staff, and other products unlock for 3 months

Troubleshooting

Error message	What to do
Invalid coupon code	Check spelling. Codes are not case-sensitive but must match exactly
Coupon expired	Request a new code from your account manager
Already redeemed	Each account can use a code only once
Already have active access	Wait until near expiry, or contact support
Coupon no longer active	The code was deactivated — request a new one

Voucher vs online payment

	Voucher	Online payment
Cost	Free	₹2,997 / ₹5,394
Activation	Immediate	Immediate
Refundable	No	Yes, within 30 days
Receipt email	No	Yes

For admins: creating vouchers

If you are on the Oflync team creating codes for partners, see Admin guide — Creating voucher codes.