Skip to main content

Account & Login Help

Answers to common questions about logging in, passwords, and account access.

Partner Portal login​

  1. Go to the Oflync Partner Portal
  2. Enter your email or phone and password
  3. Click Log in

You stay logged in for several weeks. If you see a login screen again, your session expired — just log in once more.

Customer app login​

  1. Open the Oflync customer app or website
  2. Enter your phone number and password
  3. Click Log in

Forgot password​

  1. Go to the login page
  2. Click Forgot password
  3. Enter your registered email or phone
  4. Follow the instructions to reset your password

Phone verification (OTP)​

Sometimes Oflync sends a one-time code to your phone:

  1. Enter your phone number when asked
  2. Check SMS for the code
  3. Enter it within a few minutes
  4. If it expires, tap Resend

Logging out​

  • Click your profile or account menu in the top corner
  • Select Log out

Always log out on shared or public computers.

Multiple accounts​

SituationWhat to do
You own a business AND book elsewhereYou may need separate partner and customer accounts
You have multiple outletsOne partner account manages all outlets
Team members need accessInvite them via Settings → Team management

Session expired?​

If pages stop loading or you see "unauthorized":

  1. Log out and log back in
  2. Clear your browser cache if problems persist
  3. Try a different browser
  4. Contact support if still stuck

Common questions​

Can I change my login email?
Update it in Settings → Profile. You may need to verify the new email.

Can two people use the same login?
Technically yes, but we recommend separate team member accounts for accountability.

Why was I logged out?
Sessions expire after a period of inactivity for security.

I'm locked out after too many wrong passwords.
Wait a few minutes and try again, or use Forgot password.